The University of Toronto first approached Telepresence in October, 2000 to redesign its Repository of Student Information website. ROSI contains data relating to a student's admission to and academic performance at the University of Toronto. The challenge for Telepresence was to enhance the overall usability of the site through navigation, screen layout, and by creating an intuitive structure of user tasks, while also improving on the accessibility of the site for visually impaired students.

Hundreds of visually impaired students attend the University of Toronto each year. Recognizing the need to make the Web accessible to all students, U of T required a website design that would support screen reader technology. A screen reader works together with a speech synthesizer to read aloud everything contained on a computer screen, including icons, menus, text, punctuation, and control buttons. Newer versions read out what is happening on the screen, such as which dialogue boxes are opening on the screen, so that individuals can use them with the graphical user interface.

The site has been designed with minimal use of graphics. This was necessary in order achieve the client's goal of enhanced accessibility. The redesign of the website ensures that visually impaired students and Alumni using text-based browsers and screen reader technology are able to access the vital information they need in a secure and efficient manner.

The result of the redesign was a Web service which allows students and Alumni of U of T to access a wide range of information online. Students have the ability to add and drop courses, elect representatives, update contact information, etc. As well, both students and Alumni are able to order transcripts online with ease.

The website is designed using XHTML 1.0, completely supports W3C level 1 standards and partially supports W3C level 2 standards. The site has been developed in such a way as to allow various versions of browsers to display the information, while also allowing text-based-browsers and text-to-speech browsers to convey the information on the site effectively to the widest population of students and Alumni as conceivably possible.