When The Globe and Mail, a consistent winner of National Newspaper Awards (NNA) in Canada, selected a new editorial and publishing system, they single-sourced Telepresence as the prime architect and developer of their CCI Gateway project.

Telepresence was engaged to develop the requirements and specifications, and to design and implement a new electronic news feed to be used by The Globe and Mail and Bell Globemedia Interactive (BGMI). BGMI is the electronic publishing arm of the newspaper. It is responsible for the electronic storage and dissemination of The Globe and Mail, including, among other profitable services, the creation, management and operation of all web properties. The electronic data feed from The Globe and Mail is mission critical to BGMI, and is directly responsible for many millions of dollars of their revenue. All of the web properties are dependent on the efficiency of the feed. A single error in the news feed could result in errors across all of the downstream services, including all of the globeandmail.com family website properties.

The news feed was developed using a combination of BGMI proprietary tools (Java, Perl, shell scripts) and the CCI editorial publishing system. The Globe and Mail carefully migrated to CCI between March and November of 2003. The project was completed on time with money remaining in the budget and without a single operational failure.